SHIPPING & RETURNS
Chase 'em Back Tools ships its products via parcel and LTL carriers contingent upon Domestic or International order. If there is any damage at the time an order is delivered, it must be noted on the receiving paperwork from the freight carrier. Any inventory discrepancies must be reported in writing to Chase 'em Back Tools within 48 hours of delivery of goods.
RETURN & EXCHANGE POLICY
We offer a "3 Year Replacement Warranty*" (*Warranty is void if "undue abuse" is apparent. "undue abuse" consists of but is not limited to:
Any use with pneumatic, electric, or otherwise driven "Power Tools", any beating, hammering, neglect to use proper lubrication,
exposure to caustic chemicals (including prolonged exposure to water) or modifications to the tool(s) by the end user.)
We also offer a "30 Day Money Back Guarantee*" (*Return for any reason within 30 days of initial purchase, for a full refund.
(Tools must be in sale-able condition when returned under this guarantee.)
We reserve the right to inspect any returned tools and deny refund/replacement if any conditions of our Warranty/Guarantee are broken.